Feel free to email us anytime, and we’ll get back to you with the answers you need.

Yummi Candles USA

We understand that sometimes plans change. You can cancel your order as long as it hasn&#x2019;t been shipped yet. To cancel, simply contact our Customer Service team, and be sure to include your&#xA0;order number.&#xA0; Please allow 1 business day for us to process your cancellation request.

We understand that sometimes plans change. You can cancel your order as long as it hasn’t been shipped yet. To cancel, simply contact our Customer Service team, and be sure to include your order number.  Please allow 1 business day for us to process

How to Cancel Your Order

Placing & Managing Orders

What kind of quality control testing do candle manufacturers perform?

How can one tell whether a candle has a lead-core wick?

Are candle wicks made of lead?

Are Candles Safe to Use?

Candle Cleaning

What is the Best Way to Store Candles?

What kind of label information is required to be placed on candles?

Do burning candles cause air pollution?

Do scented candles produce more soot or smoke?

What is soot?

Is it safe to burn candles in a house with children?

What are the typical ingredients in a candle?

Does the Industry Have Standards for Candles?

How Are Candles Made?

Tips to Extend the Life of your Candles

Safety Instructions

Candle Care

Do you have any retail stores?

Retail Stores

Contact Information

What are your hours of operation?

Contact & Support

What is Your Return Policy?

How Do I Initiate a Return?

How Long Does It Take to Process a Refund?

Giving Back: Our Return Process

Returns & Refunds

Can I change the shipping address after the order is placed? copy

Production/Order Lead Times

Can I change the shipping address after the order is placed?

Shipping Methods / Delivery time

Shipping Prices Explained

Do you deliver to P.O. Box or Military Addresses?

Shipping

My welcome discount code doesn't work?

Do you offer promo codes or discounts?

Payment

Is your site secure?

How do I know my transaction is secure?

Security

Are the candles smokeless and dripless?

Can I mix and match colors in a pack?

Are the colored candles solid color?

How to Cancel Your OrderUpdated 7 months ago