Monday — Friday from 8:30 am — 4:00 pm EST. If you happen to call and reach us after hours please leave us a detailed voice-mail of how we can contact you and your message will be returned the next business day. US Customer Service Email - support@yu

<h2 id="customer-service-hours">Customer Service Hours</h2>
Monday &#x2014; Friday from 8:30 am &#x2014; 4:00 pm EST.
If you happen to call and reach us after hours please leave us a detailed voice-mail of how we can contact you and your message will be returned the next business day
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<h2 id="e-mail">E-mail</h2>
US Customer Service Email -&#xA0;<a href="mailto:support@yummicandles.com">support@yummicandles.com</a>
CA Customer Service Email -&#xA0;<a href="mailto:support@yummicandles.com">support@yummicandles.ca</a>
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Phone Number
1-(888)-986-6448
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Toll-Free
1-800-375-8023

Contact Information

You may place an order online at. US Customer - https://www.yummicandles.com/. CA Customer - https://www.yummicandles.ca/. Our hours of operation for customer service are Monday to Friday 8:30 am to 4:00 pm EST. (1-800-375-8023).

You may place an order online at&#xA0;
US Customer - <a href="https://www.yummicandles.com/" target="_self">https://www.yummicandles.com/</a>
CA Customer - <a href="https://www.yummicandles.ca/" rel="undefined" target="_self">https://www.yummicandles.ca/</a>
Our hours of operation for customer service are Monday to Friday 8:30 am to 4:00 pm EST. (1-800-375-8023).

What are your hours of operation?

Feel free to email us anytime, and we’ll get back to you with the answers you need.

Yummi Candles USA

Contact & Support

What kind of quality control testing do candle manufacturers perform?

How can one tell whether a candle has a lead-core wick?

Are candle wicks made of lead?

Are Candles Safe to Use?

Candle Cleaning

What is the Best Way to Store Candles?

What kind of label information is required to be placed on candles?

Do burning candles cause air pollution?

Do scented candles produce more soot or smoke?

What is soot?

Is it safe to burn candles in a house with children?

What are the typical ingredients in a candle?

Does the Industry Have Standards for Candles?

How Are Candles Made?

Tips to Extend the Life of your Candles

Safety Instructions

Candle Care

Do you have any retail stores?

Retail Stores

What is Your Return Policy?

How Do I Initiate a Return?

How Long Does It Take to Process a Refund?

Giving Back: Our Return Process

Returns & Refunds

How to Cancel Your Order

Can I change the shipping address after the order is placed? copy

Placing & Managing Orders

Production/Order Lead Times

Can I change the shipping address after the order is placed?

Shipping Methods / Delivery time

Shipping Prices Explained

Do you deliver to P.O. Box or Military Addresses?

Shipping

My welcome discount code doesn't work?

Do you offer promo codes or discounts?

Payment

Is your site secure?

How do I know my transaction is secure?

Security

Are the candles smokeless and dripless?

Can I mix and match colors in a pack?

Are the colored candles solid color?